A booking form must be completed to confirm your booking. A 50% deposit of the total booking price is required at the time of booking . This deposit is non-refundable in respect of accommodation. Tours are refundable as per our cancellation policy.
The balance of the total amount owing In respect of the reservation of accommodation shall be settled at least 30 days prior to occupancy date at Bojavi House, 7 days prior to occupation date in Langebaan self catering properties, and on arrival to the Wacky Bush Lodge.
The balance of the total amount owing in respect of booked tours shall be payable 7 days prior to the tour date. With the exe[tion of group bookings ( over 10 pax) which shall be payable 30 days prior to the tour. Should the full amount not be received the booking will be treated as cancelled, and cancellation charges will apply.

 A damages security deposit is required at check in of all self catering accommodation establishments. This deposit shall be retained by Bojavi Tours & Events or the principal provider of the accommodation to cover the cost of repairing any damage caused to the premises and/or contents thereof, and the cost of telephone calls made (where applicable). The balance of the deposit will be refunded following vacation of the property and inspection of the premises.
Charges are in South African Rands, though payment may be taken in GBP,  which will be calculated at the exchange rate on the day payment is due, an exchange rate fee will be applied.

Cancellation by the Client

Cancellation of a booking must be made in writing.
The initial confirmation deposit of 50% is non-refundable under any circumstances.
In the event of cancellation of a confirmed booking less than 30 days prior to agreed date of arrival, Bojavi Tours & Events reserves the right to retain the full amounts paid.

Cancellation by Bojavi Tours & Events

In instances where Bojavi Tours & Events cannot provide the accommodation booked, the Company will return to the Client all monies paid, which shall constitute the full extent of the Company’s liability to the Client, or the Company may offer the Client an alternative booking of comparable standard.  In instances where Bojavi Tours & Events have to cancel a tour or activity, due to adverse weather conditions or otherwise, the company will return to the client all monies paid, which shall constitute the full extent of the companies liability to the client, or the company may arrange an alternative tour/activity acceptable to the client.

Conditions of Booking

It is a condition of booking that every person included in the booking must have travel insurance in force for the duration of their occupation of accommodation. Please do not rely on credit card cover only. It is rarely sufficient for family needs when travelling overseas.
Bojavi Tours & Events and their employees are not responsible for any death, illness or physical injury to persons or loss or damage to your property arising from, or connected with the accommodation or tours booked and request you to sign an indemnity form upon check in at accommodation or participation in extreme sports.
Where Bojavi Tours & Events act as an agent between the client, accommodation provider, car rental company or external tour operator, we cannot be held liable for any loss, damage, accident, delay or inconvenience caused by the principal.

Passports, visas, re-entry visas, exit visas, vaccinations and inoculations

It is the sole responsibility of the customer alone to obtain proper, current and valid passports, visas, re-entry visas, exit visas, vaccinations and inoculations. The company shall not be liable or responsible for any consequences of any nature arising from the customer failing to comply with all requirements.

(c) Copyright 2007 33-18 Extreme Adventure Tours & Accommodation cc
     Trading as Bojavi Tours & Events